Shipping Information
We offer fast and secure shipping throughout Romania and Europe. All orders are carefully packaged to ensure your fragrances arrive in perfect condition.
| Destination | Delivery Time | Cost |
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Free Shipping
Orders over 500 lei qualify for free standard shipping within Romania!
Order Processing
Orders placed before 14:00 on business days are typically processed and shipped the same day. Orders placed after this time or on weekends will be processed the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package's journey.
Returns Policy
Your satisfaction is our priority. If you're not completely happy with your purchase, we offer a hassle-free return policy.
- Return Window: 14 days from delivery date
- Condition: Items must be unused, unopened, and in original packaging
- Refund: Full refund to original payment method within 5-7 business days
How to Return
Contact us at [email protected] or +40 750 675 778 to initiate a return. We'll provide you with return instructions and a shipping label.
Exchanges
Want to exchange your purchase for a different fragrance? We're happy to help! Contact us within 14 days of receiving your order, and we'll arrange an exchange for any unopened items.
Damaged or Defective Items
In the rare event that your order arrives damaged or defective, please contact us immediately with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.
Questions?
If you have any questions about shipping or returns, please don't hesitate to contact us:
Email: [email protected]
Phone: +40 750 675 778